Telehealth Services

Telehealth also known as telemedicine, is a way for your pediatric provider to perform a visit without you physically coming into the office. IPHC conducts telehealth visits over a HIPAA compliant platform and includes video/audio chat where the PNP can assess your child. Our office also provides asynchronous communication meaning we can chat via secure email in our patient portal and look at pictures and give advice without an appointment.

Not all types of concerns are appropriate for telehealth, but many are!

Examples of concerns that are excellent for telehealth:

  • Known or suspected COVID exposure
  • Pink Eye
  • Croup, coughs and colds
  • Skin Rashes
  • Consultation type visits for vaccinations, behavioral health etc.
  • Prescription management
  • Follow up for ER or hospital visits (in most cases)

Telehealth visits are often covered by your insurance the same as an in person visit and have many benefits including reduced travel time, limited physical contact for COVID type infections, and getting the care you need quickly.

The Nurse Practitioner or medical assistant will determine if your visit can be completed with telehealth services, and if not will direct you about next steps to get your child taken care of.